Frequently Asked Questions
What is the minimum age to order?
You must be 19 years or older to purchase cigarettes from XpressSmoke. Age verification is required.
How long does shipping take?
Most orders ship within 1-2 business days and arrive within 3-7 business days depending on your location in Canada.
Is shipping discreet?
Yes, all orders are shipped in plain, unmarked packaging with no indication of contents.
What payment methods do you accept?
We accept Interac e-Transfer for secure, convenient payment.
Can I track my order?
Yes, tracking information is provided via email once your order ships.
What is your return policy?
Due to the nature of tobacco products, we cannot accept returns. Please contact us if you have any issues with your order.